Flick Electric Co.

Formed in 2014, Flick Electric Co. is an independent power company based in Te Whanganui-a-Tara (Wellington) and powering over 25,000 Kiwi homes and businesses.

Flick does not have fixed-term contracts or exit fees. They have won several customer service awards including Consumer NZ’s People’s Choice award in 2017, 2018 & 2020, Canstar Blue’s Most Satisfied Customers Award in 2020 and NZ Compare’s People’s Choice award in 2021.

Flickin’ Best Plan Promise: Every 90 days Flick reviews your power usage to check that you're on the best plan for how you typically use power (and your wallet). And if you're not on the best plan, they'll let you know.

Flick’s Bill Smoother allows their customers to keep their bills predictable by building up credit in low use periods to use in high use periods.

Flick’s app allows its customers to monitor prices, manage their usage, and keep an eye on the carbon emissions generated from their household’s electricity use.

Flick says it doesn’t like gimmicks. There are no prompt payment discounts, no fridges for joining, and no free hours of power - simply the best price Flick can offer.

Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.

Electricity only.

Payment options:

• Weekly, fortnightly or monthly, by direct debit or credit card
• Get more predictable bills with Flick’s Bill Smoother tool. Control what you pay each week by rounding up your power bills to an amount of your choice and stashing some cash for higher bills.

Bill types:

• Email
• Web

A Toitū carbon zero certified company, Flick works to reduce its emissions across the board from travel, landfill waste and electricity, and offsets unavoidable emissions through carbon credits that help to regenerate native NZ forests. Flick’s world-first carbon tracking tool, Carbon Tracker, which sits within the Flick app, lets you track live emissions from NZ’s electricity generation, so you know the best time to use electricity to reduce your carbon footprint. You can also track your personal emissions and choose to balance them through Flick’s partner charity, Trees That Count.

Instructions

Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.

Choose to request either:

• a summarised report - the consumption data recorded on each of your bills, or
• a detailed report - the consumption data in its most detailed format

The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.

Email [email protected]
Phone 0800 235 425